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Supported Client Platforms

The IESO currently supports the following client platforms for accessing the IESO Systems listed below.

Market Participants must access the IESO Portal using direct navigation from the IESO’s main website or entering the URL https://portal.ieso.ca. Accessing this application via bookmarks/favourites could result in login errors.

Questions? Please contact IESO Customer Relations at 1-888-448-7777.

System Applications Browser/Operating System Recommended Java Runtime Environment
IESO Report Site IESO Reports Site - Report Repository Interface IE 11.0 - 7SP1 N/A
MIM API Market Information Management Application Programmatic Interface (MIM API) N/A Oracle JRE 7
Update 51
JRE 1.7.0_51
EMI Energy Market Interface IE 11.0 - 7SP1 N/A
Portal Transmission Rights- Users are recommended to enable compatibility view mode in IE 11.0 for full functionality.

Online Settlement Forms- Users are recommended to enable compatibility view mode in IE 11.0 for full functionality.

Prudential Manager- Users are recommended to enable compatibility view mode in IE 11.0 for full functionality.

Collaboration Communities- Users are recommended to enable compatibility view mode in IE 11.0 for full functionality.
IE 11.0 - 7SP1 Oracle JRE 7
Update 51
JRE 1.7.0_51
(and IESO java.policy file)

*Required for Portal Collaboration multiple file upload
CROW OCSS Online Outage Management System IE 11.0 - 7SP1 N/A
IESO Online Registration System

Manage Participation

Manage Enrolment Requests

Manage System Access

Update Organization

Manage Meter Installation

Notice Of Disagreement

Meter Trouble Report

Submit Prudential Support Information

Reliability Compliance Tool
IE 11.0 - 7SP1
Firefox - 7SP1
Chrome - 7SP1
N/A
Message Exchange Web Based Message Exchange IE 7.0 - XP-SP2
IE 7.0 - Vista
IE 8.0 - XP SP2
IE 8.0 - 7 SP1
IE 9.0 - 7 SP1
Oracle JRE 6.0
Update 33
(JRE 1.6.0_33)
For information regarding the standards and guidelines for the upgrade of the Market Participant Client Platform please refer to the Market Participant Client Platform Information Technology Standard (IESO_ISTD_0017).